Privacy Policy

B2B.Diamonds is operated from Surat and Mumbai, India. For all privacy-related matters, contact us at hello@b2b.diamonds.

• Name and company name
• Email address
• Phone number and country code
• Area of interest (product category)
• Estimated monthly budget
• Any additional message you provide via our enquiry forms

We collect your data to respond to wholesale enquiries, provide pricing information, arrange sample diamond parcels, and maintain ongoing B2B trade relationships. We do not sell diamonds to individual consumers, and your data is used exclusively for business-to-business communications.

We process your data under legitimate interest (Article 6(1)(f) GDPR), specifically, the processing of B2B trade enquiries that you have voluntarily submitted. You may object to this processing at any time.

Your data is stored on secure servers with industry-standard encryption. Access is limited to authorised personnel who need it to fulfil your enquiry. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, or destruction.

• Google Analytics: for anonymous site usage statistics
• Hotjar: for understanding how visitors interact with our site
• WhatsApp: if you choose to contact us via WhatsApp
• Vercel: site hosting and deployment

These services have their own privacy policies. We do not share your personal data with any third parties for marketing purposes.

We use essential cookies for site functionality and analytics cookies (Google Analytics, Hotjar) to understand site performance. You can control cookies through your browser settings. No advertising cookies are used.

If you are in the European Economic Area, you have the right to:

• Access: request a copy of your personal data
• Rectification: correct inaccurate data
• Erasure: request deletion of your data
• Restriction: limit how we process your data
• Portability: receive your data in a structured format
• Objection: object to processing based on legitimate interest

To exercise any of these rights, email hello@b2b.diamonds. We will respond within 30 days.

We retain your enquiry data for up to 24 months from the date of your last interaction. After this period, your data is securely deleted unless there is a legal obligation to retain it longer.

For any privacy-related questions or requests, contact:

B2B.Diamonds
Surat + Mumbai, India
Email: hello@b2b.diamonds