Privacy Policy

Last updated: 10/12/24

B2B.DIAMONDS (“we”, “our”, “us”) is committed to protecting the privacy and personal data of visitors, clients, and business partners. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and UK GDPR.

This policy applies to all users of the website b2b.diamonds.

1. Information We Collect

We collect only information that is necessary to operate our business and respond to legitimate B2B enquiries.

Information You Provide Directly

When you submit a form on our website (including sample parcel or pricing requests), we may collect:

  • Full name

  • Company name

  • Work email address

  • Phone number

  • Business-related information (such as diamond type, carat needs, or sourcing interest)

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and interaction data

This information is collected using cookies or similar technologies for analytics and security purposes.

2. Purpose of Data Processing

We process personal data strictly for legitimate business purposes, including:

  • Responding to enquiries and form submissions

  • Providing pricing, samples, or procurement information

  • Conducting business communications related to diamond sourcing and supply

  • Improving website performance and user experience

  • Meeting legal, regulatory, and compliance obligations

We do not sell or rent personal data.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

  • Legitimate interest — to respond to B2B enquiries and conduct professional communications

  • Consent — where you explicitly submit information through our forms

  • Legal obligation — where required to comply with applicable laws

You may withdraw consent at any time (see Section 7).

4. Data Sharing & Third Parties

We may share data only when necessary and strictly with:

  • Internal teams handling procurement and client communication

  • Trusted service providers (such as website hosting, analytics, or email infrastructure)

  • Legal or regulatory authorities, where required by law

All third parties are contractually obligated to process data securely and in compliance with GDPR.

5. International Data Transfers

As we operate internationally, your information may be processed outside your country of residence.
 Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent protections.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries

  • Maintain ongoing business relationships

  • Fulfil legal or regulatory obligations

Data that is no longer required is securely deleted or anonymised.

7. Your Rights Under GDPR

If you are located in the EU or UK, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at:
b2b.diamonds25@gmail.com (recommended)

8. Cookies & Analytics

We use cookies and similar technologies to:

  • Analyse website usage

  • Improve performance and security

You may control cookie preferences through your browser settings.
 (If you later add a cookie banner, this policy already supports it.)

9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and hosting infrastructure

  • Access controls

  • Encrypted communications where applicable

While no system is completely secure, we follow industry best practices to minimise risk.

10. Contact Information

For any privacy-related questions or requests, please contact:

B2B.DIAMONDS
Email: b2b.diamonds25@gmail.com
Website: https://b2b.diamonds

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. The latest version will always be available on this page.